Privacy Policy

Please read and familiarise yourself with our Privacy Policy before using any of Cosy Cuddles services.


Our Privacy Policy

This privacy policy tells you how we use personal information collected at this site. Please read it before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.


Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is held as part of your hire agreement or for your specific consultation request. Your data is used for these reasons alone. You are by law permitted to request the removal of any personally identifiable information. You can do this by emailing and using subject line “Removal request”. Please note that the removal of your personal data will not be possible until your hire agreement period has ended and all hired items are returned in an approved condition. Occasionally, photographs will be taken at sling library sessions and consultations. You will be explicitly asked before any photos are taken that include you or any minors. Any photographs taken, may be used for marketing purposes on social media platforms (Facebook & Instagram) and also You will be asked for permission to use photographs in this manner. You have the right to ask for us not to use those photographs and delete them from our system.


Distribution of Information

We may share information with governmental agencies or other companies in any instance where fraud may be involved or if we are required to do so by law. No information is ever provided to any company for marketing purposes.


Commitment to Data Security

Your personally identifiable information is kept securely and used only for hire agreements or for consultations. Where possible data is held in an electronic library system “MyTurn”, which has its own Privacy policy. If paper hire agreements have been used, these will be digitised and held in a secure folder and the paper copy destroyed. If payment is required for any services, you may be asked to provide your email address for either BACS information to be sent to you or a PayPal invoice. If Paypal is used, please review their own Privacy Policy. Please note that your email address will not be used for any other communication, unless an agreement in in place between you and the sling library.